SHIPPING & RETURNS
Australia
Standard shipping (4-6 business days) - $10AUD flat rate will be applied at checkout.
Express shipping (2-4 business days) - $20AUD flat rate will be applied at checkout.
Please allow 2-3 business days for dispatch and the additional shipping time to receive your order.
INTERNATIONAL
New Zealand
For all orders made in New Zealand, a flat rate of $25AUD standard trackable shipping will be applied at checkout.
Please allow 6-10 days to receive your order.
United States/Canada
For all orders made in the United States and Canada, a flat rate of $40AUD standard trackable shipping will be applied at checkout.
Please allow 1-2 weeks to receive your order.
Europe
Presently, we only ship to the following countries in Europe: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Rep, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Ireland, Italy, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City.
For all orders from countries listed above, a flat rate of $45AUD standard shipping will be applied at checkout.
Asia
Presently, we only ship to the following countries in Asia: Bangladesh, Brunei, Cambodia, China, Hong Kong, Indonesia, Japan, Laos, Malaysia, Myanmar, Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand and Vietnam.
For all orders from countries listed above, a flat rate of $40AUD standard shipping will be applied at checkout.
Rest of World
Presently, we only ship to the following countries in the Rest of the World: Bahrain, Cook Islands, Gibraltar, Kiribati, Kuwait, Nauru, Niue, New Caledonia, Oman, Saudi Arabia, Samoa, Solomon Islands, South Africa, Tonga, Tuvalu, United Arab Emirates, and Vanuatu.
For all orders from countries listed above, a flat rate of $45AUD standard shipping will be applied at checkout.
Please allow 2-3 weeks to receive your order.
RETURNS
We hope that you’ll love your order but sometimes things don’t arrive as expected. We accept returns on all full-priced items that have been unworn, unwashed, are free from any odour’s and or defective, within 14 days of the original shipping date.
To be eligible for a return, your item must be in its original packaging and in the same condition that you received it.
If any part of your order arrives damaged please email customercare@onday7.com.au with a photo of the damaged item/s, and we will contact you shortly.
To request a return please contact customercare@onday7.com.au with your order number, the item/s you would like to return, and reason of return.
You will be sent a confirmation email once your return has been received. If item/s do not meet our return policy requirements, it will be sent back to the customer at his/her expense.
*Please note it may take up to 5-10 days for your refunded amount to reach your bank account.